Pending-style queue · example data

Cancellation queue

Same chips as the live cancel console. This list is seed cases only.

All queues

1651

Unsigned

Within 72h

Over 72h

1639

1651 cases · page 1 of 56

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Order	Customer	Chip	Workflow	Reason	Policy proposal	Compare
#27520	William Nicolais Example data	Unsigned	Finished	No contract signed	Unsigned close	MATCH
#27744	Iran Broan Example data	Within 72h	Finished	72 hour	Refund	MATCH
#27465	Chip Hardesty ORDER APPNo staff letter	Over 72h	Form received	Cancellation requested (over 72h) — life circumstances	Credit on file	UNSURE
#27328	Kellen Warner ORDER APP	Over 72h	In progress	Zoning denial letter — setbacks maybe fixable	Need documents	MATCH
#27112	Rocco Bratta Example data	Over 72h	In progress	Village of Glendale Heights punch list	Need documents	MISMATCH
#26980	Chris Bongirno Example data	Over 72h	In progress	Lot too small to apply — no building-dept email	Need documents	MATCH
#27002	Nikki Mustard Example data	Over 72h	Finished	Credit on file completed (Pine Mountain Vineyards)	Credit on file	MATCH
#27210	Robert Snapp Example data	Over 72h	In progress	Credit offered — attorney / BBB threat (flooring not disclosed)	Credit on file	MATCH
#26690	Joseph Ruocco Jr Example data	Over 72h	In progress	Non-permit cancel — human used “outside 90 day policy” language	Credit on file	MISMATCH
#26857	Richard Maddux Example data	Over 72h	Finished	Vendor refused to install — refunded after chargeback	Escalate	UNSURE
#27401	Nathan Parker Example dataNo staff letter	Over 72h	Form sent	Install fail — refused credit checkbox — demands refund	Escalate	UNSURE
#25621	Gary Wayne ORDER APP	Over 72h	In progress	Hall County — variance required (front setback)	Need documents	MATCH
#27190	Rich (R&G Excavating) Example data	Over 72h	Finished	Human refunded — reason missing from the decision email	Escalate	UNSURE
#19015	Dana Cole Example dataNo reply · old	Over 72h	Form received	Habitable occupancy — asked for refund	Credit on file	UNSURE
#111980	Randy Elskamp FORMSTACKNo staff letter	Over 72h	Form received	Permit Denial/HOA Denial within 90 Days From Order	Need documents	UNSURE
#27049	LARRY J DALTON FORMSTACK	Over 72h	Form received	Other — PRICE TO HIGH HAD A DISAGREEMENT WITH ONE OF YOUR EMPLOYEESS	Credit on file	MATCH
#AS116155	Linda Pellegrino FORMSTACKNo reply · old	Over 72h	Form received	Permit Denial/HOA Denial within 90 Days From Order	Credit on file	UNSURE
#116155	Linda Pellegrino FORMSTACKNo reply · old	Over 72h	Form received	Permit Denial/HOA Denial within 90 Days From Order	Credit on file	UNSURE
#26544	Joseph Jenkins FORMSTACK	Over 72h	Form received	Other — Salesman sold me a building that cannot be installed as sold	Credit on file	MISMATCH
#26927	Chase Jackson FORMSTACKNo reply · old	Over 72h	Form received	Other — We are requesting cancellation of our contract and the return of our deposit due to significant failures in communication and material/manufacturing changes to the original agreement. Big Buildings Direct failed	Need documents	UNSURE
#unk-unknown	Unknown FORMSTACKNo reply · old	Over 72h	Form received	Formstack cancellation	Credit on file	UNSURE
#1234567	Patricia Lambert FORMSTACK	Over 72h	Form received	Other — Very unsatisfactory customer service	Credit on file	MATCH
#27583	Connor Schwartz FORMSTACKNo reply · old	Over 72h	Form received	72-Hour Cancellation	Credit on file	UNSURE
#48602	Max Manta FORMSTACKNo reply · old	Over 72h	Form received	Permit Denial/HOA Denial within 90 Days From Order	Need documents	UNSURE
#23754	Samuel Shirley FORMSTACK	Over 72h	Form received	Other — Permit issues	Need documents	MISMATCH
#25916	Leonard Atencio FORMSTACKNo reply · old	Over 72h	Form received	Other — Lack of communication. I was told your company would be able to deliver and set up in my small village. At the end of the day. Your company was unable to. Also, I was unable to get the specific permit your compan	Need documents	UNSURE
#26416	Mark Karg FORMSTACKNo reply · old	Over 72h	Form received	Other — Due to the size of the carport, I would like any restrictions of so many feet from my house so many feet from my garage so many feet from my property line carport will not work plus getting a land surveyor. It’s	Credit on file	UNSURE
#27328	Kellen Warner FORMSTACK	Over 72h	Form received	Permit Denial/HOA Denial within 90 Days From Order	Credit on file	MISMATCH
#25561	Joseph Ruocco JR FORMSTACK	Over 72h	Form received	Permit Denial/HOA Denial within 90 Days From Order	Credit on file	MISMATCH
#27531	Richard Duncan FORMSTACK	Over 72h	Form received	Permit Denial/HOA Denial within 90 Days From Order	Credit on file	MISMATCH

1651 cases · page 1 of 56

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