Manager queue · example data
Escalations
Cases with confidence under 70, legal / BBB / AG / chargeback, vendor fail, habitable refund asks, or a manager override recorded in this lab. Do not auto-reply to attorney, BBB, AG, or chargeback mail.
| Order | Customer | Why | Policy proposal | Confidence | Queue | Compare |
|---|---|---|---|---|---|---|
| #21689 | Taylor Mispagel FORMSTACKNo reply · old | low confidence | Credit on file | 62% low | Over 72h | UNSURE |
| #3523976810 | David Gligor FORMSTACK | low confidence | Credit on file | 62% low | Over 72h | MATCH |
| #22489 | Nicolas Ranieri FORMSTACK | confidence < 70 | Need documents | 68% low | Over 72h | MISMATCH |
| #24055 | Joe Garcia FORMSTACK | confidence < 70 | Need documents | 68% low | Over 72h | MISMATCH |
| #23914 | Johnny Bunch FORMSTACK | low confidence | Credit on file | 62% low | Over 72h | UNSURE |
| #24067 | Thomas Fortune FORMSTACK | low confidence | Credit on file | 62% low | Over 72h | MISMATCH |
| #23949 | Ariel Hobdy FORMSTACK | low confidence | Credit on file | 62% low | Over 72h | MISMATCH |
| #Unsure | Jared Ahner FORMSTACK | low confidence | Credit on file | 62% low | Over 72h | MISMATCH |
| #AS# | Joseph And Deborah Verstrepen FORMSTACK | low confidence | Credit on file | 62% low | Over 72h | UNSURE |
| #128505 | Joseph And Deborah Verstrepen FORMSTACK | low confidence | Credit on file | 62% low | Over 72h | UNSURE |
| #73616 | William Hines FORMSTACK | vendor failconfidence < 70 | Escalate | 55% low | Over 72h | UNSURE |
| #23479 | Cindy Shriver FORMSTACKNo reply · old | vendor failconfidence < 70 | Escalate | 55% low | Over 72h | UNSURE |
| #22833 | Jeffrey Edmonds FORMSTACKNo reply · old | vendor failconfidence < 70 | Escalate | 55% low | Over 72h | UNSURE |
| #299D2129-SSAZGVMPLCSSPV9BH32ZZ2TPLKJIVN7RDONPTKHNIBI | Larry Blanford FORMSTACK | low confidence | Credit on file | 62% low | Over 72h | UNSURE |
| #23131 | George Beck FORMSTACKNo reply · old | low confidence | Credit on file | 62% low | Over 72h | UNSURE |
| #42812 | Ron Ackerman FORMSTACKNo reply · old | low confidence | Credit on file | 62% low | Over 72h | UNSURE |
| #23168 | Caryn Elizabeth Craig FORMSTACK | low confidence | Credit on file | 62% low | Over 72h | MISMATCH |
| #23139 | Cynthia Thompson FORMSTACKNo reply · old | low confidence | Credit on file | 62% low | Over 72h | UNSURE |
| #AC025808 | Nicholas Vigil FORMSTACKNo reply · old | low confidence | Credit on file | 62% low | Over 72h | UNSURE |
| #025808 | Nicholas Vigil FORMSTACKNo reply · old | low confidence | Credit on file | 62% low | Over 72h | UNSURE |
| #23002 | Ivan Ivanov FORMSTACKNo reply · old | low confidence | Credit on file | 62% low | Over 72h | UNSURE |
| #22852 | John Mapes FORMSTACKNo reply · old | low confidence | Credit on file | 62% low | Over 72h | UNSURE |
| #8136927361 | Dan Johnson FORMSTACKNo reply · old | low confidence | Credit on file | 62% low | Over 72h | UNSURE |
| #22801 | Justin Sadler FORMSTACK | low confidence | Credit on file | 62% low | Over 72h | UNSURE |
| #35753 | Bill Smith FORMSTACK | low confidence | Credit on file | 62% low | Over 72h | MISMATCH |
| #35162 | Douglas Kandle FORMSTACKNo reply · old | low confidence | Credit on file | 62% low | Over 72h | UNSURE |
| #28964 | Richard Reyes FORMSTACKNo reply · old | vendor failconfidence < 70 | Escalate | 55% low | Over 72h | UNSURE |
| #20001 | Matthew Moyle FORMSTACK | low confidence | Credit on file | 62% low | Over 72h | MATCH |
| #21642 | Yunior Munoz FORMSTACK | low confidence | Credit on file | 62% low | Over 72h | MATCH |
| #21502 | Rick Pogany FORMSTACK | low confidence | Credit on file | 62% low | Over 72h | UNSURE |