Test lab · Formstack + email-only + form-not-returned + seed cases
Historical review
Jacob sent vs policy proposal on Formstack, email-only, and seed cases. The proposal is independent of Jacob's past emails (order-form rules + opened permit file). Nothing here is live mail.
Email-only pending cases removed from UNSURE: 43. NO_FORM and EMAIL_ONLY are unscored.
| Order | Customer | Queue | Jacob sent | Policy proposal | Confidence | Compare | Test review |
|---|---|---|---|---|---|---|---|
| #24401,24404 | Robert Phillips FORMSTACKNo reply · old | Over 72h | No sent decision found | Credit on file | 80% medium | UNSURE | — |
| #24329 | Matt Navarro FORMSTACKReviewedattach | Over 72h | Refund refund_approved | Credit on file | 88% high | MISMATCH | — |
| #122744 | Patrick Wilsey FORMSTACKStaff replied (not a decision) | Over 72h | No sent decision found | Credit on file | 80% medium | UNSURE | — |
| #24597 | Bryan Folse FORMSTACKNeeds reviewNo reply · old | Over 72h | No sent decision found | Need documents | 70% medium | UNSURE | — |
| #77332 | Henry Simmons FORMSTACKNo reply · old | Over 72h | No sent decision found | Credit on file | 62% low | UNSURE | — |
| #22929 | Wallace Liberman FORMSTACKStaff replied (not a decision) | Over 72h | No sent decision found | Credit on file | 80% medium | UNSURE | — |
| #63594 | Troy Luster FORMSTACKReviewedattach | Over 72h | Credit on file outside_policy_default_credit | Need documents | 70% medium | MISMATCH | — |
| #dlr002357-bbd | Joshua Kaizer FORMSTACKDocs uploadedattach | Over 72h | Credit on file outside_policy_default_credit | Credit on file | 88% high | MISMATCH | — |
| #002357 | Joshua Kaizer FORMSTACKReviewedattach | Over 72h | Credit on file outside_policy_default_credit | Need documents | 70% medium | MISMATCH | — |
| #24690 | Robert Hobbs FORMSTACKReviewedattachNo reply · old | Over 72h | No sent decision found | Need documents | 70% medium | UNSURE | — |
| #24252 | Laural Bloom FORMSTACKReviewedattach | Over 72h | Refund refund_approved | Need documents | 70% medium | MISMATCH | — |
| #22592 | Ren Petrauskas FORMSTACKReviewedattachStaff replied (not a decision) | Over 72h | No sent decision found | Need documents | 70% medium | UNSURE | — |
| #23828 | Maryrose Caulfield FORMSTACK | Over 72h | Refund refund_approved | Credit on file | 62% low | MISMATCH | — |
| #DLR002357 | Wendell Whitmore FORMSTACK | Over 72h | Credit on file outside_policy_default_credit | Credit on file | 80% medium | MATCH | — |
| #24394 | Nick Jarvis FORMSTACKReviewedattach | Over 72h | Refund refund_approved | Credit on file | 88% high | MISMATCH | — |
| #20768 | Joseph Cancilliere FORMSTACKNo reply · old | Over 72h | No sent decision found | Credit on file | 80% medium | UNSURE | — |
| #19884 | Sean Wood FORMSTACKReviewedattach | Over 72h | Credit on file 90_day_cancellation_policy | Need documents | 70% medium | MISMATCH | — |
| #unk-fsapi-1388013010 | Kenneth Belden FORMSTACK | Over 72h | Credit on file outside_policy_default_credit | Credit on file | 80% medium | MATCH | — |
| #unk-wizardkb56 | Kenneth Belden FORMSTACK | Over 72h | Credit on file outside_policy_default_credit | Credit on file | 80% medium | MATCH | — |
| #unk-fsapi-1386988318 | Cindy Fraze FORMSTACK | Over 72h | Credit on file outside_policy_default_credit | Credit on file | 62% low | MATCH | — |
| #unk-scfraze | Cindy Fraze FORMSTACK | Over 72h | Credit on file outside_policy_default_credit | Credit on file | 62% low | MATCH | — |
| #0000000000 | Cindy Fraze FORMSTACK | Over 72h | Credit on file outside_policy_default_credit | Credit on file | 80% medium | MATCH | — |
| #unk-fsapi-1386442965 | Cindy Fraze FORMSTACK | Over 72h | Credit on file outside_policy_default_credit | Credit on file | 80% medium | MATCH | — |
| #24691 | Michael Boynton FORMSTACK | Over 72h | Credit on file outside_policy_default_credit | Escalate | 55% low | MISMATCH | — |
| #24250 | Jim Ralston FORMSTACKNo reply · old | Over 72h | No sent decision found | Credit on file | 80% medium | UNSURE | — |
| #23725 | Benjamin Wood FORMSTACKReviewedattach | Over 72h | Refund refund_approved | Need documents | 70% medium | MISMATCH | — |
| #24215 | Mark Mavis FORMSTACKReviewedattach | Over 72h | Refund refund_approved | Need documents | 68% low | MISMATCH | — |
| #23796 | Douglas Lucas FORMSTACKReviewedattach | Over 72h | Credit on file outside_policy_default_credit | Need documents | 68% low | MISMATCH | — |
| #24515 | Steve Vento FORMSTACKattachNo reply · old | Over 72h | No sent decision found | Credit on file | 62% low | UNSURE | — |
| #21335 | Mary Moffett FORMSTACKNeeds review | Over 72h | Credit on file outside_policy_default_credit | Need documents | 70% medium | MISMATCH | — |