Test lab · Formstack + email-only + form-not-returned + seed cases
Historical review
Jacob sent vs policy proposal on Formstack, email-only, and seed cases. The proposal is independent of Jacob's past emails (order-form rules + opened permit file). Nothing here is live mail.
Email-only pending cases removed from UNSURE: 43. NO_FORM and EMAIL_ONLY are unscored.
| Order | Customer | Queue | Jacob sent | Policy proposal | Confidence | Compare | Test review |
|---|---|---|---|---|---|---|---|
| #27057 | Gary Hillsgrove FORMSTACKDocs uploadedattach | Over 72h | Refund refund_approved | Need documents | 70% medium | MISMATCH | — |
| #27060 | Sharnice White FORMSTACKNo reply · old | Over 72h | No sent decision found | Credit on file | 62% low | UNSURE | — |
| #26824 | Justin Proctor FORMSTACK | Over 72h | Credit on file outside_policy_default_credit | Credit on file | 80% medium | MATCH | — |
| #27157 | Jonathan Smith FORMSTACKNo reply · old | Over 72h | No sent decision found | Credit on file | 62% low | UNSURE | — |
| #27033 | Michael Abrams FORMSTACK | Over 72h | Credit on file outside_policy_default_credit | Credit on file | 80% medium | MATCH | — |
| #AS#135247 | Tim Mulligan FORMSTACKNo reply · old | Over 72h | No sent decision found | Escalate | 55% low | UNSURE | — |
| #135247 | Tim Mulligan FORMSTACKNo reply · old | Over 72h | No sent decision found | Escalate | 55% low | UNSURE | — |
| #105837 | Gayla Moon-Burgess FORMSTACKReviewedattach | Over 72h | Credit on file outside_policy_default_credit | Need documents | 70% medium | MISMATCH | — |
| #26730 | Elvis Avila FORMSTACKReviewedattach | Over 72h | Refund refund_approved | Need documents | 68% low | MISMATCH | — |
| #26790 | Stacy Beilman FORMSTACKNeeds review | Over 72h | Credit on file outside_policy_default_credit | Need documents | 70% medium | MISMATCH | — |
| #22499 | Haider Al-Turaihi FORMSTACKDocs uploadedattachNo reply · old | Over 72h | No sent decision found | Need documents | 70% medium | UNSURE | — |
| #27051 | Chuck Nath FORMSTACKNo reply · old | Over 72h | No sent decision found | Credit on file | 62% low | UNSURE | — |
| #26466 | Anthony Gabriel FORMSTACKReviewedattachNo reply · old | Over 72h | No sent decision found | Need documents | 70% medium | UNSURE | — |
| #26412 | William Bacon FORMSTACKDocs uploadedattachNo reply · old | Over 72h | No sent decision found | Need documents | 70% medium | UNSURE | — |
| #22681 | Douglas Lopez FORMSTACKReviewedattach | Over 72h | Refund cooling_off_72h | Need documents | 68% low | MISMATCH | — |
| #25917 | Julie Mason FORMSTACK | Over 72h | Credit on file outside_policy_default_credit | Credit on file | 80% medium | MATCH | — |
| #26298 | ELAINA HITCHCCOK FORMSTACKDocs uploadedattach | Over 72h | Refund refund_approved | Need documents | 70% medium | MISMATCH | — |
| #110183 | Chad Cowan FORMSTACKReviewedattach | Over 72h | Need documents setbacks_maybe_fixable | Need documents | 70% medium | MISMATCH | — |
| #26752 | Jason Branson FORMSTACKNo reply · old | Over 72h | No sent decision found | Credit on file | 80% medium | UNSURE | — |
| #26326 | Daniel Hackney FORMSTACKReviewedattach | Over 72h | Refund refund_approved | Need documents | 68% low | MISMATCH | — |
| #25652 | Martha Sanchez FORMSTACKattach | Over 72h | Credit on file outside_policy_default_credit | Credit on file | 80% medium | MATCH | — |
| #21748 | ED Moore FORMSTACKDocs uploadedattach | Over 72h | Credit on file 90_day_cancellation_policy | Need documents | 70% medium | MISMATCH | — |
| #26094 | Michael Baird FORMSTACKNo reply · old | Over 72h | No sent decision found | Credit on file | 62% low | UNSURE | — |
| #26631 | Edward Moullette FORMSTACKDocs uploadedattach | Over 72h | Refund refund_approved | Need documents | 70% medium | MISMATCH | — |
| #22921 | Marteshia McPhail FORMSTACKNo reply · old | Over 72h | No sent decision found | Credit on file | 80% medium | UNSURE | — |
| #299D2129-FZXWRFOHKTEB9YEKYUQJ5PADXYES06LPKM90CIFRBRI | Mary Rago FORMSTACK | Over 72h | Credit on file outside_policy_default_credit | Credit on file | 80% medium | MATCH | — |
| #299D2129 | Mary Rago FORMSTACK | Over 72h | Credit on file outside_policy_default_credit | Credit on file | 80% medium | MATCH | — |
| #2129 | Mary Rago FORMSTACK | Over 72h | Credit on file outside_policy_default_credit | Credit on file | 80% medium | MATCH | — |
| #26739 | Kenneth Hoskins FORMSTACKReviewedattach | Over 72h | Refund refund_approved | Credit on file | 88% high | MISMATCH | — |
| #26016 | Lisa Kennnedy FORMSTACKDocs uploadedattachStaff replied (not a decision) | Over 72h | No sent decision found | Need documents | 70% medium | UNSURE | — |