Test lab · Formstack + email-only + form-not-returned + seed cases
Historical review
Jacob sent vs policy proposal on Formstack, email-only, and seed cases. The proposal is independent of Jacob's past emails (order-form rules + opened permit file). Nothing here is live mail.
Email-only pending cases removed from UNSURE: 43. NO_FORM and EMAIL_ONLY are unscored.
| Order | Customer | Queue | Jacob sent | Policy proposal | Confidence | Compare | Test review |
|---|---|---|---|---|---|---|---|
| #128505 | Joseph And Deborah Verstrepen FORMSTACKStaff replied (not a decision) | Over 72h | No sent decision found | Credit on file | 62% low | UNSURE | — |
| #11111 | Timothy McClean FORMSTACKDocs uploadedattachNo reply · old | Over 72h | No sent decision found | Need documents | 70% medium | UNSURE | — |
| #23767 | Joshua Soiney FORMSTACKDocs uploadedattach | Over 72h | Refund refund_approved | Need documents | 70% medium | MISMATCH | — |
| #23303 | Francis Henry FORMSTACKDocs uploadedattachStaff replied (not a decision) | Over 72h | No sent decision found | Need documents | 70% medium | UNSURE | — |
| #23724 | Travis Green FORMSTACK | Over 72h | Credit on file outside_policy_default_credit | Credit on file | 80% medium | MATCH | — |
| #22379 | Raymond VanBuren FORMSTACKDocs uploadedattach | Over 72h | Credit on file 90_day_cancellation_policy | Need documents | 70% medium | MISMATCH | — |
| #23544 | Rachel Fant FORMSTACKDocs uploadedattach | Over 72h | Refund refund_approved | Need documents | 70% medium | MISMATCH | — |
| #23196 | Dan Stringham FORMSTACKNo reply · old | Over 72h | No sent decision found | Credit on file | 80% medium | UNSURE | — |
| #26954 | Craig Giustiniani FORMSTACK | Over 72h | Credit on file outside_policy_default_credit | Credit on file | 80% medium | MATCH | — |
| #23140 | Harry Boucher FORMSTACKDocs uploadedattach | Over 72h | Refund refund_approved | Need documents | 70% medium | MISMATCH | — |
| #21279 | Thomas Jackson FORMSTACKDocs uploadedattach | Over 72h | Credit on file 90_day_cancellation_policy | Need documents | 70% medium | MISMATCH | — |
| #23545 | Greg Iwinski FORMSTACK | Over 72h | Credit on file outside_policy_default_credit | Credit on file | 80% medium | MATCH | — |
| #23285 | Jim Stephenson FORMSTACK | Over 72h | Refund refund_approved | Credit on file | 80% medium | MISMATCH | — |
| #23415 | Eladio Pagan FORMSTACK | Over 72h | Credit on file outside_policy_default_credit | Credit on file | 80% medium | MATCH | — |
| #033-23-1009 | Matthew Colvin FORMSTACKattach | Over 72h | Credit on file outside_policy_default_credit | Credit on file | 80% medium | MATCH | — |
| #1009 | Matthew Colvin FORMSTACKattach | Over 72h | Credit on file outside_policy_default_credit | Credit on file | 80% medium | MATCH | — |
| #23158 | Denise Bingham FORMSTACKDocs uploadedattach | Over 72h | Refund refund_approved | Need documents | 70% medium | MISMATCH | — |
| #19559 | Sarah Moore FORMSTACKattachNo reply · old | Over 72h | No sent decision found | Credit on file | 80% medium | UNSURE | — |
| #22904 | Kamera McGriff FORMSTACK | Over 72h | Credit on file outside_policy_default_credit | Credit on file | 80% medium | MATCH | — |
| #73616 | William Hines FORMSTACKStaff replied (not a decision) | Over 72h | No sent decision found | Escalate | 55% low | UNSURE | — |
| #46407 | Michael Provenza FORMSTACKDocs uploadedattachNo reply · old | Over 72h | No sent decision found | Need documents | 70% medium | UNSURE | — |
| #184499 | David Gavitt FORMSTACKDocs uploadedattach | Over 72h | Credit on file 90_day_cancellation_policy | Need documents | 70% medium | MISMATCH | — |
| #21797 | Lee Mejia FORMSTACK | Over 72h | Credit on file outside_policy_default_credit | Credit on file | 80% medium | MATCH | — |
| #23479 | Cindy Shriver FORMSTACKNo reply · old | Over 72h | No sent decision found | Escalate | 55% low | UNSURE | — |
| #22022 | Jeff Boteler FORMSTACK | Over 72h | Credit on file outside_policy_default_credit | Credit on file | 80% medium | MATCH | — |
| #22833 | Jeffrey Edmonds FORMSTACKNo reply · old | Over 72h | No sent decision found | Escalate | 55% low | UNSURE | — |
| #033-24-0772 | Ron Wilson FORMSTACKDocs uploadedattachNo reply · old | Over 72h | No sent decision found | Need documents | 70% medium | UNSURE | — |
| #0772 | Ron Wilson FORMSTACKDocs uploadedattachNo reply · old | Over 72h | No sent decision found | Need documents | 70% medium | UNSURE | — |
| #299D2129-SSAZGVMPLCSSPV9BH32ZZ2TPLKJIVN7RDONPTKHNIBI | Larry Blanford FORMSTACKStaff replied (not a decision) | Over 72h | No sent decision found | Credit on file | 62% low | UNSURE | — |
| #19741 | Nick Meintanas FORMSTACKNeeds review | Over 72h | Credit on file credit_completed | Need documents | 70% medium | MISMATCH | — |