Big Buildings Direct

Cancellation Lab

Test only

TEST MODE — never sends email

Test lab · Formstack + email-only + form-not-returned + seed cases

Historical review

Jacob sent vs policy proposal on Formstack, email-only, and seed cases. The proposal is independent of Jacob's past emails (order-form rules + opened permit file). Nothing here is live mail.

Email-only pending cases removed from UNSURE: 43. NO_FORM and EMAIL_ONLY are unscored.

1146 cases · page 39 of 39

OrderCustomerJacob sentPolicy proposalCompare
#unk-tidewood98
Tidewood98
EMAIL
Refund
refund_approved
Credit on file
MISMATCH
#unk-timothy.kelly
Timothy Kelly
EMAIL
Credit on file
credit_completed
Credit on file
MISMATCH
#unk-tiveach19
Tiveach19
EMAIL
Credit on file
90_day_cancellation_policy
Credit on file
MISMATCH
#unk-tomjackson
Tomjackson
EMAIL
Credit on file
90_day_cancellation_policy
Credit on file
MISMATCH
#unk-tommyjohnsonzx
Tommyjohnsonzx
EMAIL
Credit on file
outside_policy_default_credit
Credit on file
MATCH
#unk-wendell1238
Wendell1238
EMAIL
Credit on file
outside_policy_default_credit
Credit on file
MATCH

1146 cases · page 39 of 39