Big Buildings Direct

Cancellation Lab

Test only

TEST MODE — never sends email

← Historical review

Thomas Gaspari #15396

FORMSTACKDocs uploadedOver 72hForm receivedNo reply · old

Sales date

Unknown — not on Formstack

Sales date is not on the cancellation form

Cancel date

Dec 5, 2022

Formstack submitted (America/New_York)

Reason for cancel

Permit Denial/HOA Denial within 90 Days From Order

Request: Refund

Permit proof

Signed by government? NoFixable? Yes
Open PDF — 120354023_20221129204353.pdf

What we decided

HISTORY · never an input to decide()
Staff replied (not a decision)

Staff replied but not a decision letter

What the app recommends

Policy engine decide()

Need documents

70% medium

Open the uploaded file — a filename is not a government-signed denial

Open the uploaded file; a filename is not a denial. An attached file (including names like denial.pdf) is not a government-signed unfixable permit denial until a person has opened the actual file and confirmed it is official. Stay need_docs until reviewed.

From order-form rules + opened permit file. Independent of Jacob's sent mail.

UNSURE

Jacob has not sent a recorded decision yet. Policy proposal is ready for Agree / Override / Escalate.

Manufacturer

—

Sales rep —

Order total

—

Deposit

—

Manufacturer, deposit, order total, and signed order form stay empty until a live read-only order-app pull. Unknown money shows —.

Gmail related to #15396

READ ONLY · never sent from this lab

cancellations@ threads matched by order number, then customer email. One cancellation case per order.

  • RE: 1702 Chichester Ave

    Mar 21, 2023, 10:43 AM · bgavin@upperchitwp.org · 5 messages

    Inbound

    Hello, Yes, for this project plans would be required. Thank you, Bill Gavin Upper Chichester Township License and Inspections Director 610-485-5881 ext. 219 Fro

    1. InboundMar 13, 2023, 8:24 AM · bgavin@upperchitwp.org

      Hello, I am sending you this email and attached letter for the denial of a proposed garage that does not meet the UCC re

    2. StaffMar 14, 2023, 3:49 PM · cancellations@bigbuildingsdirect.com

      Good afternoon Bill and Tom, The document that was submitted stated there are no foundation details in the plans. Even w

    3. InboundMar 16, 2023, 11:00 AM · bgavin@upperchitwp.org

      Hello, Plans that were supplied by your company did not have the required information to receive an approved permit and

  • Cancellation Update

    Feb 28, 2023, 5:56 PM · cancellations@bigbuildingsdirect.com

    Jacob / staff sent

    Good afternoon Tom, We have carefully reviewed your cancellation request. To our understanding from everything you have submitted your county is denying the not

  • Re: Refund

    Jan 18, 2023, 8:09 PM · Lowerchipd@comcast.net · 3 messages

    Inbound

    Dear Sir, All information on the cement pad was provided for the permit application with details from builder. The Township sited bolting system was not approve

    1. InboundDec 15, 2022, 7:43 PM · Lowerchipd@comcast.net

      Please advise me the status of my requested refund from 1702 Chichester Ave. thank you Sent from my iPhone

    2. StaffJan 3, 2023, 6:18 PM · cancellations@bigbuildingsdirect.com

      Good afternoon Thomas, Thank you for your patience as we work to catch up from our holiday closures. We have reviewed yo

    3. InboundJan 18, 2023, 8:09 PM · Lowerchipd@comcast.net

      Dear Sir, All information on the cement pad was provided for the permit application with details from builder. The Towns

  • Re: Your cancellation form

    Dec 7, 2022, 12:14 PM · Lowerchipd@comcast.net · 2 messages

    Inbound

    I recently completed the form, just wanting to make sure you received it. Thank you Sent from my iPhone On Dec 2, 2022, at 10:32 AM, Cancellations Department &l

    1. StaffDec 2, 2022, 10:32 AM · cancellations@bigbuildingsdirect.com

      Hello, We are sending over a link to your cancellation form. Please be sure to fill out all required fields in order to

    2. InboundDec 7, 2022, 12:14 PM · Lowerchipd@comcast.net

      I recently completed the form, just wanting to make sure you received it. Thank you Sent from my iPhone On Dec 2, 2022,

  • Cancellation Form

    Dec 5, 2022, 8:57 PM · noreply@formstack.com · 2 messages

    Jacob / staff sent

    Formstack Submission For: Cancellation Form Submitted at 12/05/22 8:57 PM Cancelation Policy: The Cancellation Policy is made and entered into effective as the

    1. StaffDec 5, 2022, 8:57 PM · noreply@formstack.com

      Formstack Submission For: Cancellation Form Submitted at 12/05/22 8:57 PM Cancelation Policy: The Cancellation Policy is

    2. StaffDec 5, 2022, 8:57 PM · noreply@formstack.com

      Formstack Submission For: Cancellation Form Submitted at 12/05/22 8:57 PM Cancelation Policy: The Cancellation Policy is

Formstack form

Original payload

Every field from the Cancellation Form. Policy proposal still uses order-form rules plus an opened file — Jacob's sent email is comparison only.

Building order number
15396
Name
Thomas Gaspari
Phone
(610) 636-8660
Email
lowerchipd@comcast.net
Reason (dropdown)
Permit Denial/HOA Denial within 90 Days From Order
Reason (free text)
—
Request (refund vs credit)
Refund
Credit checkbox
Not checked
Submitted time
12/05/22 8:57 PM · form Dec 05, 2022 08:52 PM
Doc names
uc, 120354023_uc.bin, 120354023_20221129204353.pdf
Local files
None on disk
Drive / doc URLs

Attachments

0 local · 1 Drive link-only · order #15396

Local files are served from data/formstack-docs/15396/ in TEST MODE. A signature is not a denial letter. Filenames never set government-signed.

Drive links (no local file)

  • ucTEST MODE · link-only

Facts

Imported from Formstack Cancellation Form (thread 184e526d8958f9ab). Submitted 12/05/22 8:57 PM ET. Request: Refund. Credit checkbox: not checked. Docs mentioned: uc, 120354023_uc.bin, 120354023_20221129204353.pdf. Signing date of the original order is unknown — lab does not auto-refund on 72h. TEST MODE, email NOT SENT.

Permit notes: Permit/supporting docs attached on Formstack (filenames only — not opened): uc, 120354023_uc.bin, 120354023_20221129204353.pdf. A filename is not a denial.

Signed contract
Yes
Signed at
Unknown (need dates)
Cancel requested
2022-12-05T20:57:15-05:00
Hours since signing
n/a
Days since signing
n/a
Habitable
No
Wants refund
Yes
Permit denial alleged
Yes
Permit file uploaded
Yes (uc, 120354023_uc.bin, 120354023_20221129204353.pdf)
File opened in lab
No
Government-signed denial
No
Unfixable
No
Engineered plans required
No
Engineered plans purchased
No
Variance required
No
Setbacks can be met
Unknown
Punch list
No
Vendor fail
No
Process error
No
Legal / BBB / AG / chargeback
No
Missing reason
No
Credit offered / completed
no / no
Refused credit checkbox
Yes

Permit doc review

TEST MODE. Open the actual uploaded file. A filename is not a denial. Saving writes data/store.json only — never email, never live cancel-app. Bulk file-open reviews from data/permit-doc-reviews.json hydrate here when that file exists; they never set government-signed from a filename.

Filenames

  • uc

    No local file — use the Attachments Drive link (TEST MODE)

  • 120354023_uc.bin

    No local file — use the Attachments Drive link (TEST MODE)

  • 120354023_20221129204353.pdf

    No local file — use the Attachments Drive link (TEST MODE)

Status: Not opened

Reviewer: Brandyn Wnukowski

Manager check

One-click Agree is the future “manager checks the bot’s work” action. These buttons only write local test-decision records. They do not send email and they do not move money.

Override (with note)

Draft customer email

NOT SENT

Subject: Cancellation request — additional documents needed

Hello Thomas Gaspari,

To proceed with a refund under the permit-denial policy we need a copy of the permit denial or written confirmation from your building department. A plot plan alone is not enough.

Our management team typically requires written confirmation from the building department — even a forwarded email stating the lot cannot take the building.

Please reply to this email with that document attached. Review takes 1–2 weeks after we have what we need.

Big Buildings Direct
Cancellation Department
Email Only: cancellations@bigbuildingsdirect.com
1515 N Marion St
Tampa, FL 33602