Big Buildings Direct

Cancellation Lab

Test only

TEST MODE — never sends email

← Historical review
Form not returned

Form sent, never submitted. Not scored vs Jacob.

Intake form was sent; they never submitted Formstack. Not a match, mismatch, or unsure example. Not a permit-form refund/credit case.

Jared #FNR-jared-dukeslandscapecompany-com

NO FORMOver 72hForm sent

Sales date

Unknown — not on Formstack

Sales date is not on the cancellation form

Cancel date

Dec 29, 2025

Formstack submitted (America/New_York)

Reason for cancel

Form sent, never submitted

Permit proof

No denial letter on file.

Form sent, never submitted. Not scored vs Jacob.

We mailed the Formstack cancellation form. They did not fill it out. This is not a MATCH / MISMATCH / UNSURE training example, and it is not an unreplied-on-a-form case. Do not invent a refund or credit as if they submitted a permit form.

Form not returned

Form sent, never submitted. Not scored vs Jacob.

Manufacturer

—

Sales rep —

Order total

—

Deposit

—

Manufacturer, deposit, order total, and signed order form stay empty until a live read-only order-app pull. Unknown money shows —.

Gmail related to #FNR-jared-dukeslandscapecompany-com

READ ONLY · never sent from this lab

cancellations@ threads matched by order number, then customer email. One cancellation case per order.

  • Holiday Closure Re: Big Buildings Direct - Jon Leduc's new metal building - 33116

    Dec 29, 2025, 2:53 PM · cancellations@bigbuildingsdirect.com

    Jacob / staff sent

    Hello, Thank you for reaching out to the cancellation department. Our department is closed for our Holiday closure and will reopen Monday Jan. 5th, 2026. Have a great day! -- Big Buildings Direct

  • Re: Big Buildings Direct - Jon Leduc's new metal building - 33116

    Aug 21, 2025, 3:55 PM · jared@dukeslandscapecompany.com · 5 messages

    Inbound

    Hi, Nick- We never heard back on this and we have no record of having received the deposit back. Can you link us with the appropriate party to check in regarding the refund? Thank you, Jared On Mon,

Facts

Sent “Your cancellation form” (kind=intake) to jared@dukeslandscapecompany.com on 2025-12-29T19:53:56Z. Subject: Holiday Closure Re: Big Buildings Direct - Jon Leduc's new metal building - 33116. Thread 19b6bacaa5cfbba9. Customer never submitted Formstack. Not scored vs Jacob — not a MATCH / MISMATCH / UNSURE training example. Do not invent a refund or credit as if they filled a permit form. TEST MODE, this lab never sends.

Permit notes: No Formstack submission — no permit file to open.

Signed contract
Yes
Signed at
Unknown (need dates)
Cancel requested
2025-12-29T19:53:56Z
Hours since signing
n/a
Days since signing
n/a
Habitable
No
Wants refund
No
Permit denial alleged
No
Permit file uploaded
No
File opened in lab
No
Government-signed denial
No
Unfixable
No
Engineered plans required
No
Engineered plans purchased
No
Variance required
No
Setbacks can be met
Unknown
Punch list
No
Vendor fail
No
Process error
No
Legal / BBB / AG / chargeback
No
Missing reason
No
Credit offered / completed
no / no
Refused credit checkbox
No

Manager check

One-click Agree is the future “manager checks the bot’s work” action. These buttons only write local test-decision records. They do not send email and they do not move money.

Override (with note)

Draft customer email

NOT SENT

No customer-facing template for this proposal.