Form not returned

Form sent, never submitted. Not scored vs Jacob.

Intake form was sent; they never submitted Formstack. Not a match, mismatch, or unsure example. Not a permit-form refund/credit case.

Nathan Parker #25843

NO FORMWithin 72hForm sent

Sales date

Feb 13, 2026

From the order record

Cancel date

May 5, 2026

Formstack submitted (America/New_York)

Reason for cancel

Form sent, never submitted

Permit proof

No denial letter on file.

Form sent, never submitted. Not scored vs Jacob.

We mailed the Formstack cancellation form. They did not fill it out. This is not a MATCH / MISMATCH / UNSURE training example, and it is not an unreplied-on-a-form case. Do not invent a refund or credit as if they submitted a permit form.

Form not returned

Form sent, never submitted. Not scored vs Jacob.

Manufacturer

Eagle

ready_for_manufacturer

Order total

$10,744.19

Deposit

$2,041.40

Signed order form

Open files

Gmail related to #25843

READ ONLY · never sent from this lab

cancellations@ threads matched by order number, then customer email. One cancellation case per order.

Re: Your cancellation form
Aug 31, 2026, 3:08 PM · nparker6958@gmail.com · 2 messages
Inbound
To Whom It May Concern, I am formally requesting the immediate cancellation of my building order and the return of my deposit. I attempted to complete your cancellation form, but I was unwilling to
Re: Your cancellation form
May 19, 2026, 1:50 PM · nparker6958@gmail.com · 4 messages
Inbound
Sounds good, thank you. On Wed, May 13, 2026 at 3:12 PM Cancellations Department <cancellations@bigbuildingsdirect.com> wrote: Good afternoon Nathan, That is an option available. I will submit a

Facts

Sent “Your cancellation form” (kind=intake) to nparker6958@gmail.com on 2026-05-05T19:46:00Z. Subject: Your cancellation form. Thread 19df8641ba9eaa93. Customer never submitted Formstack. Not scored vs Jacob — not a MATCH / MISMATCH / UNSURE training example. Do not invent a refund or credit as if they filled a permit form. Order-app status: ready_for_manufacturer. TEST MODE, this lab never sends.

Permit notes: No Formstack submission — no permit file to open.

Signed contract: Yes
Signed at: 2026-06-30
Cancel requested: 2026-05-05T19:46:00Z
Hours since signing: -1324.2
Days since signing: -55.3
Habitable: No
Wants refund: No
Permit denial alleged: No
Permit file uploaded: No
File opened in lab: No
Government-signed denial: No
Unfixable: No
Engineered plans required: No
Engineered plans purchased: No
Variance required: No
Setbacks can be met: Unknown
Punch list: No
Vendor fail: No
Process error: No
Legal / BBB / AG / chargeback: No
Missing reason: No
Credit offered / completed: no / no
Refused credit checkbox: No

Manager check

One-click Agree is the future “manager checks the bot’s work” action. These buttons only write local test-decision records. They do not send email and they do not move money.

Override (with note)

Use this to change how we judge — writes the same correction log as the Judgment page (does not send email).

Draft customer email

NOT SENT

No customer-facing template for this proposal.