Form sent, never submitted. Not scored vs Jacob.
Intake form was sent; they never submitted Formstack. Not a match, mismatch, or unsure example. Not a permit-form refund/credit case.
Mary Powell #19692
NO FORMOver 72hForm sentSales date
Apr 2, 2024
From the order record
Cancel date
Apr 12, 2024
Formstack submitted (America/New_York)
Reason for cancel
Form sent, never submitted
Permit proof
No denial letter on file.
Form sent, never submitted. Not scored vs Jacob.
We mailed the Formstack cancellation form. They did not fill it out. This is not a MATCH / MISMATCH / UNSURE training example, and it is not an unreplied-on-a-form case. Do not invent a refund or credit as if they submitted a permit form.
Form sent, never submitted. Not scored vs Jacob.
Manufacturer
New Team
ready_for_manufacturer
Order total
$11,830.00
Deposit
$2,247.70
Signed order form
Open filesGmail related to #19692
READ ONLY · never sent from this labcancellations@ threads matched by order number, then customer email. One cancellation case per order.
- Inbound
Re: Your cancellation form
Apr 22, 2024, 11:30 AM · mj.powell2@gmail.com · 2 messages
I decided not to cancel. Please see email on building update I sent Saturday Mary Powell. Sent from my iPhone On Apr 22, 2024, at 10:34 AM, Cancellations Department <cancellations@bigbuildingsdirect
- Jacob / staff sent
Your cancellation form
Apr 12, 2024, 4:52 PM · cancellations@bigbuildingsdirect.com
Hello, We are sending over a link to your cancellation form. Please be sure to fill out all required fields in order to properly submit the form. If your cancellation is due to a permit denial be sure
Facts
Sent “Your cancellation form” (kind=intake) to mj.powell2@gmail.com on 2024-04-12T20:52:28Z. Subject: Your cancellation form. Thread 18ed4153b0996cca. Customer never submitted Formstack. Not scored vs Jacob — not a MATCH / MISMATCH / UNSURE training example. Do not invent a refund or credit as if they filled a permit form. Order-app status: ready_for_manufacturer. TEST MODE, this lab never sends.
Permit notes: No Formstack submission — no permit file to open.
- Signed contract
- Yes
- Signed at
- Unknown (need dates)
- Cancel requested
- 2024-04-12T20:52:28Z
- Hours since signing
- n/a
- Days since signing
- 10.7
- Habitable
- No
- Wants refund
- No
- Permit denial alleged
- No
- Permit file uploaded
- No
- File opened in lab
- No
- Government-signed denial
- No
- Unfixable
- No
- Engineered plans required
- No
- Engineered plans purchased
- No
- Variance required
- No
- Setbacks can be met
- Unknown
- Punch list
- No
- Vendor fail
- No
- Process error
- No
- Legal / BBB / AG / chargeback
- No
- Missing reason
- No
- Credit offered / completed
- no / no
- Refused credit checkbox
- No
Manager check
One-click Agree is the future “manager checks the bot’s work” action. These buttons only write local test-decision records. They do not send email and they do not move money.
Override (with note)
Draft customer email
NOT SENTNo customer-facing template for this proposal.